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EN-15038 Language Services


The UNE-EN 15038:2006 quality standard is a specific European standard for translation services which covers the central process of translation, as well as all other aspects related to the provision of that service, including quality assurance and traceability. It also establishes and defines the requirements that a translation services provider (TSP) must comply with in terms of human and technical resources, quality management, project management, contractual relations with customers and suppliers, and service procedures. The standard requires that the translation services provider (a translation agency or company, team of translators, etc.) has a documented procedure for managing translation projects and describes the different project management phases, from control and supervision of the preparation process through to the validation of the translation for the final delivery.

 

In broad terms, the main function of the standard is, on the one hand, the definition of the translation process, in which translation itself is just one of the phases of the process, and on the other, the precision of the professional competencies of each of the participants in the translation process, who are mainly translators, revisers, reviewers and proofreaders. 

 

iDISC attained this European certification in 2009. It has maintained compliance until 2017, the year in which it was replaced by the international ISO 17100 standard.


ISO-9001 | ISO-17100Ministerio de Hacienda y Administraciones Públicas
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