The international quality standard ISO 17100:2015 replaces the European standard EN 15038:2006, in which iDISC was certified in 2009 and which has been in force to date. Like this one, it is a specific standard for translation services, covering the core translation process as well as all other aspects of service delivery, including quality assurance and project traceability. It also establishes and defines the requirements to be met by a translation service provider (TSP) in terms of human and technical resources, quality management, project management, contractual relations with clients and suppliers, and service procedures.
This new standard has added precision in some definitions, mainly those related to the accreditation and maintenance of the competencies of individual service providers.
iDISC, in accordance with this standard, has documented procedures for the management of each phase of translation projects: from the control and supervision of prior preparation, to the validation process for final delivery.
